Intune Certificate Connector not reporting back, not creating logs

Gabriel Gunnarsson,intunendescertificate connector

After the May 2022 Windows Update patches for Windows Server we experienced authentication failures related to KB5103941. This also affected the NDES server and no certificates were deployed to Android Enterprise devices. After ensuring that the patch mentioned above was installed on the NDES server and all servers in the CA environment, the issue was resolved.

A couple of weeks later, while troubleshooting another issue, we noticed that the event log on the NDES server had no entries since the server was patched. Further investigation also showed that new certificates, while they were correctly deployed to devices, were not reported to Intune.

The Intune Certificate Connector was configured to run as a service account. We ensured that the service account had correct permissions to the event log folder.

Resolution

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